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Order and collection service & opening hours

Please use our downloadable order collection form for your convenience

 

Our new order and collection service is proving very popular and we will continue to work to ensure all products are available and if possible expand the offers that we can provide for our customers, this service will remain available during these unprecedented times which we are all facing together.

Shop for a family member, friend or neighbour. Our team will happily prepare and pack separately multiple orders for a single collection, just let us know in your email or order form and we will do our very best to accommodate your requests.

We will endeavour to ensure a next day service, however dependent upon demand if this is not possible, we will advise on receipt of your order. (Please give as much notice as possible and we will use our best endeavours to fulfil your requests.) PLEASE NOTE THE COLLECTION SERVICE HAS NO MINIMUM ORDER VALUE


We take your shopping to your car, leave it beside the car, smile, wave and walk away.

Please follow the steps below:

1) Contact the farm shop on 01909 723018 or email our dedicated orders/enquiries email arrow_cafe1@arrowfarmshop.co.uk with your full shopping list (email is the preferred option as the phone line gets very busy. Please use our downloadable collection form for your convenience. Please be as specific as possible with your order i.e. weight or number of items required)

2) One of the team will do your shopping, then call you to take card payment over the phone. Please ensure you provide your phone number for us to contact you.
(We will advise of any out of stock items)

3) Ring us when you get to the car park (9am-4:30pm) and advise us your name and your car registration details

4) We will take your shopping to your car, leave it beside the car for you, smile, wave and walk away

5) You can pop your shopping in your car without any contact
***Please note as most of our items are weighed, we will pack goods on the day you ask us to and will only take payment once the goods are packed. You will need to collect on the day you make payment. You can collect immediately once paid.

Opening Hours

Our opening times are:
• Monday – Saturday: 9am – 5pm
• Sundays and Bank Holidays: 10am – 4pm

Any questions please give us a call: 01909 723018

Thank you, my Kindest regards and best wishes
George

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This project has been supported through the Rural Development Programme for England, which is jointly funded by Defra and the European Union.